Frequently Asked Questions

What is the first thing to check when the check engine light comes on in a 2024 Kia Sorento Hybrid?

• Check the gas cap first — a loose or damaged cap is a common, simple cause and often triggers an evap system code.
• Verify fuel level and recent fueling events; running very low or contaminated fuel can cause warnings.
• Look for obvious signs: unusual noises, smoke, loss of power, or fluid leaks that suggest immediate attention is needed.
• Although some steps are easy to perform yourself, any repair under warranty must be completed at a certified dealership to preserve coverage.
• When in doubt, bring your 2024 Kia Sorento Hybrid to Courtesy Kia of Brandon for a quick scan — we often cost less than independent shops and provide factory diagnostic standards.

How much does a check engine light diagnostic cost for a 2024 Kia Sorento Hybrid?

• Typical diagnostic fees range from modest flat rates to slightly higher based on inspection depth; many dealerships offer competitive diagnostic pricing and periodic service specials.
• At Courtesy Kia of Brandon, we focus on immediate and long-term savings — accurate diagnostics prevent repeat visits and unnecessary repairs.
• If a repair falls under warranty, recall, or campaign coverage, the work must be performed at a certified dealership to preserve benefits.
• Because our technicians are factory trained and use genuine Kia parts, overall cost of ownership is often lower than independent shops over time.
• Contact our service center or view current offers at our Service Specials page to learn about diagnostic pricing and savings.

What does it mean when the check engine light comes on in a 2024 Kia Sorento Hybrid?

• A check engine light signals the vehicle’s onboard diagnostic system detected an issue ranging from minor (loose fuel cap) to serious (engine misfire or emissions failure).
• It can indicate emissions, fuel delivery, ignition, sensor faults, or catalytic converter concerns—codes from a scan point technicians to the root cause.
• Ignoring the light can lead to reduced fuel economy, performance loss, or costly damage; timely diagnostics protect your vehicle and resale value.
• For warranty-covered faults, repairs must be completed at a certified dealership like Courtesy Kia of Brandon to maintain coverage and ensure genuine parts and proper procedures.
• We provide clear estimates and prioritize cost-effective solutions that deliver immediate and long-term savings compared with repeat independent repairs.

How long does a check engine light service take for a 2024 Kia Sorento Hybrid?

• Simple diagnostics — a basic scan and visual inspection — often take 30–60 minutes, depending on shop schedule and any preliminary checks like gas cap inspection.
• If repairs are required, time varies by severity: sensor replacements or minor repairs can be completed the same day; complex issues may need parts and a longer turnaround.
• Our service advisors provide realistic time estimates and updates; warranty repairs performed at our dealership ensure correct procedures and avoid repeat visits.
• We often deliver faster, more reliable outcomes than independent shops because our technicians have direct Kia training and access to factory resources.
• Schedule online or call our service center to confirm availability and estimated completion times for your 2024 Kia Sorento Hybrid.

What is the most common reason for the check engine light on a 2024 Kia Sorento Hybrid?

• The most frequent cause is a loose or faulty gas cap that allows fuel vapors to escape and triggers an evap system code.
• Other common triggers include oxygen sensor wear, catalytic converter efficiency alerts, and occasional misfires from ignition or fuel issues.
• Timely diagnosis prevents larger failures; for example, untreated misfires can damage the catalytic converter, leading to higher repair costs.
• Warranty-covered items must be serviced at a certified dealership — our factory-trained team ensures correct diagnosis and genuine parts for lasting repairs.
• We emphasize immediate and long-term savings by resolving the root cause quickly to avoid repeated independent-shop visits and unexpected expenses.